Customer Care Operative New

Job Description

This leading residential developer, based in London is looking for two experienced Customer Care Operative to carrying out all aspects of property maintenance, including Carpentry, Plumbing, Painting and Tiling for New Build Residential schemes.

As part of the NHBC Warranty for new home owners, the developer who builds the homes, needs to maintain and repair any issues for a initial 24 month period after the new homeowner has moved in. These faults are normally minor issues, such as cracked plaster, leaks from plumbing and general settlement of the building after the completion of building works.

As a Customer Care Operative, you will be called by the customer service team to attend customer issues at the customers home at a completed or part completed development in London. You will manage the customers expectations from your expert opinion and timescales of completing the task involved. Your background called be from any trade but ideally from a internal or painting background. You must be customer facing and be able to deal with all type of situations you will face when dealing with clients.

You will be provide with a van, kit and petrol card to complete your role to the highest standards the company works to.

There is excellent career progression available due to the nature of this expanding company and their growth plans ahead. If you are interested in this position, please contact Rob Burnham at Constructive Moves.